Luckily it was still covered under warranty so I contacted tech support and they promptly replaced it. My second G502 Hero started acting up after about a year, it wouldn't hold a click properly which is apparently a common problem with this model. It's not really an issue if you set both settings to the same dpi, it's just super annoying. The software enables you to personalize your gaming experience with ease. I'm sure it's very useful for people who need to frequently switch between two different dpi settings for some reason, but it's positioned right under where your thumb should rest and I find myself constantly clicking it by mistake. One of the greatest features of the Logitech G502 HERO is its software. My only real complaint with this mouse is the button that changes dpi. The latter setting is great for scrolling to the bottom of a page or browsing a large inventory menu.
Don't say 'just disable it' or 'Reassign it in software', for some reason, this won't work.
I've seen people complain about the scroll wheel but I have no idea why because in my opinion it's the best feature! You can go from super precise to crazy fast scrolling with the click of a button. Tweaking button assignments and DPI is a breeze with the G502 thanks to Logitech's newly updated G Hub software, which is prettier and lighter weight than its. ago by TacticalHotdog G502 Hero disable sniper button As the title says, I want to disable the sniper button, as every time I click it, the mouse defaults to the highest DPI. It's very responsive and the dpi can easily be changed with the configuration app. This is an old thread, but I wanted to put in my two cents: it's a great mouse, I'm now on my third one and will probably get another when this one wears out.
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